Logs

Have you ever got to a new job where the person before you kept absolutely no record or log of any kind? You feel like you’re simply starting from scratch, right? And what if there’s a problem, but no log of the changes or fixes that have been attempted? Again, starting from scratch… Keep a log that records all software and hardware changes. The log should include operating system updates or installations, configuration changes, hot-fixes, application updates and fixes, and hardware changes like swap-outs and additions. It may be quite tedious to do so, but this record will provide you (or your predecessor) with a log you can use to fix errors and other problems.